Furniture delivery and collections

Yes, send photographs, dimensions and both postcodes so the item can be assessed. Mention stairs and whether the furniture is assembled. A single item can still need a larger vehicle or more than one handler, particularly where access is restricted.

You can request transport for a suitable purchased item. Confirm the item details with the seller and send collection and delivery information. The purchase agreement is between you and the seller; a transport booking does not verify the listing or guarantee the item’s condition.

Check its measurements, collection access and the seller’s availability before committing to a tight deadline. Request a transport quote early so you understand the cost. Coordinate the purchase and collection only once both the seller and LoadBadger have confirmed the arrangements.

Provide the collection address, agreed contact person, available times and any access instructions. Ask whether the item is dismantled and ready to move. Share personal contact details only with permission, and let the seller know a fulfilment partner will attend.

Do not rely on the driver to authenticate, test or value a marketplace purchase. Agree the item’s condition directly with the seller and keep photographs or listing details. If you need a particular collection check, ask in advance whether it can be included.

Arrange the purchase payment directly with the seller through a method you are comfortable using. Do not assume the driver can carry cash, negotiate or pay on your behalf. Keep payment for the goods separate from payment for the collection service.

Contact LoadBadger immediately and try to reach the seller. An unsuccessful collection may affect the schedule and may attract charges under the agreed terms. Check the seller’s availability before booking and make sure the operator has usable access instructions.

List every collection point, item and delivery address in your enquiry. Each stop adds handling and travel requirements, so it needs to be priced and scheduled. Adding another address later may require a new quotation or a different appointment.

Provide the appliance type, dimensions and condition for assessment. Explain whether it is being moved for reuse or removed as waste, because those are different jobs. Disconnection, draining, specialist handling and reconnection must be considered separately and should never be assumed included.

Ask for the transport arrangement to be confirmed in the quotation. Do not assume exclusive use of a vehicle or a particular route unless agreed. If the timing or nature of your goods requires dedicated transport, explain that before booking.