Office and commercial enquiries

Send an inventory of desks, chairs, storage and equipment, both addresses and your proposed schedule. Include building access restrictions and lift arrangements. We can assess the relocation request with a suitable partner; IT disconnection and reinstallation are separate matters unless expressly agreed.

Send a separate list of items for disposal rather than relocation. Identify confidential material, electrical equipment and anything with special handling needs. A usable desk going to another office and an unwanted desk being discarded require different instructions and potentially different documentation.

Tell us the time window you need and any security or building-management conditions. We will check operator availability before confirming. An out-of-hours request does not guarantee access, and someone authorised may still need to open the premises and approve the collection.

Request the invoice details when enquiring: business name, billing address, purchase order if needed and the accounts contact. We will confirm the invoicing arrangements for the booking. A purchase order or invoice request does not automatically establish a credit account or deferred payment terms.

For non-hazardous business waste transferred off premises, a waste transfer note or equivalent document containing the required information is needed. Confirm the paperwork arrangements before collection. Keep the record with your job and invoice details; a receipt without the necessary information is not automatically sufficient.