Bulky item transport

Yes, send photographs, dimensions and both postcodes so the item can be assessed. Mention stairs and whether the furniture is assembled. A single item can still need a larger vehicle or more than one handler, particularly where access is restricted.

Provide the appliance type, dimensions and condition for assessment. Explain whether it is being moved for reuse or removed as waste, because those are different jobs. Disconnection, draining, specialist handling and reconnection must be considered separately and should never be assumed included.

Measure the item and the route, including narrow corners and landings, before booking. Send those details for assessment. Do not expect a team to force furniture through or remove doors without agreement; another handling plan or a change to the job may be needed.

The number of movers should be confirmed against the items and access. Do not assume every van comes with a two-person team. Tell us about items that need more than one person to handle and whether you require all lifting to be provided.

Tell us about them before accepting a quotation and agree packaging and handling requirements. Photograph their condition and keep any supporting purchase information. Do not assume an ordinary furniture transport job is suitable for antiques, artwork or unusually valuable goods without specific assessment.