Preparing for moving day

Use sound boxes, secure the bases and protect contents from movement. Put dense items in smaller boxes and keep each carton manageable. Label the destination room and identify fragile contents. Keep a written inventory of anything valuable or needing special handling.

Tell us about them before accepting a quotation and agree packaging and handling requirements. Photograph their condition and keep any supporting purchase information. Do not assume an ordinary furniture transport job is suitable for antiques, artwork or unusually valuable goods without specific assessment.

Keep keys, identification, medication, essential documents, money and items you need immediately separate from the load. Pack an overnight bag and chargers so you are not searching through boxes after arrival. Tell the team clearly which bags or items must not be loaded.

Explain the closest suitable loading position at each address and flag restrictions, permits, height barriers or controlled entrances. Agree any required arrangements before the visit. A booking does not give the operator permission to park illegally or block another property’s access.

Include the floor number, stair width, awkward turns and distance from the entrance when requesting a quote. If a lift is available, check that it can be used for the relevant items. Tell us promptly if the lift fails or access changes before the visit.

Measure the item and the route, including narrow corners and landings, before booking. Send those details for assessment. Do not expect a team to force furniture through or remove doors without agreement; another handling plan or a change to the job may be needed.

Let LoadBadger know as soon as you become aware of a delay. The operator may have other commitments, and waiting time or rescheduling depends on your booking terms. Discuss possible completion-day delays in advance rather than assuming unlimited waiting is included.

Agree who will provide access, identify the items and receive the delivery at each address. If you cannot attend, nominate a suitable representative and give us their contact details with permission. An unattended collection or delivery needs explicit agreement beforehand.

Ask LoadBadger for an update using your booking reference. Live GPS tracking is not promised as part of the current quotation-led service. Keep your phone available on the day so agreed changes or arrival information can reach you.

Please arrange separate transport for people and animals. Do not plan your journey around travelling with the goods. Your own transport also lets you reach the destination in time to provide access and settle pets away from the moving activity.